A good website needs to be constantly maintained. Website content needs to be updated regularly. We will provide that maintenance and advise the client on technological improvements. We will maintain websites we designed or designed by others.

Rates:

Sites designed by us are billed at the rate of $15.00/hr or any part of.

Sites not designed by us are billed at the rate of $30.00/hr or any part of.

Back

Website Maintenance:

WWW Design Group web site maintenance service frees you and your staff to concentrate on your core business activities while your site is maintained and monitored by professionals. The text and graphics in your site is updated quickly so site visitors are always viewing the most accurate information about your business. To remain effective, a web site needs to be constantly updated and maintained for a number of reasons:

  • Technology changes fast and a site can begin to look and act old very quickly.
  • Changes in your business, for example new products or prices.
  • Components of a web site such as hyperlinks and graphics can malfunction.
  • Fresh information ensures people have a reason to return to your site.
WWW Design Group Website Maintenance service is unique because:
  1. We guarantee work will be completed on time or your money back.
  2. We offer fast updates to all of our clients.

Our Website Maintenance Policy:
  1. We maintain a current local backup copy of your website.
  2. "Maintenance" is defined as keeping the website current. It is not intended to be a redesign or revamp.
  3. Updates are completed within 24 hours of the time they are received, except weekends and holidays. Updates received after 3:00pm PST may not be completed until the next business day unless prior arrangements have been made.
  4. Time is based on actual total time involved in completing the updates. at the time of billing (usually on or about the 1st of the month). There is a one (1) hour minimum charge for updates made during any given monthly billing cycle. If no updates or changes have been requested, there is no monthly fee for maintenance. You will receive a detailed and itemized bill via email.
  5. Although we make every effort to make accurate changes, it is the client's responsibility to review updates and notify us of any necessary changes that need to be made. We do not charge for changes that are our fault. However, if a change needs to be made due to client error, the regular hourly update fees will be charged.
  6. We reserve the right to distinguish between "updates" and "new design". New design work is charged at our design rate.
  7. Updates should be provided by email as much as possible. Attachments should be in .txt or .doc (Word) format. Pictures need to be .jpg or .gif. Updates may also be sent by postal mail. Those require retyping data or scanning photos and will cost more to complete the changes.
  8. Your website may be using third-party components (website trackers, weather info-feeds, etc.). We have no control over what third party sites do and take no responsibility for loss of information due to actions of these sites. Any changes to your site stemming from regulations of these third party components will be billed at the normal hourly rate (Example, A retail site might be connected to Authorize.net. If Authorize.net requires changes in the code, this will be billed as normal maintenance fees).